TellHappyStar FAQ – Everything You Need to Know
If you have questions about the TellHappyStar survey at www.tellhappystar.com, you are in the right place. Below are the most commonly asked questions and their answers.
Q1: What is the TellHappyStar survey?
The TellHappyStar survey is the official customer satisfaction survey for Hardee’s and Carl’s Jr. restaurants. It is available at www.tellhappystar.com and is operated by CKE Restaurants Holdings, Inc. Customers can share their dining experience and earn a free validation code as a reward.
Q2: How do I take the TellHappyStar survey?
Visit www.tellhappystar.com, enter your store number, date, time, and transaction number from your receipt, answer all the survey questions honestly, and submit. You will receive a validation code at the end.
Q3: Do I need a receipt to take the TellHappyStar survey?
Yes. A valid receipt from Hardee’s or Carl’s Jr. is required. The receipt must be no older than 7 days from your visit date.
Q4: What is the TellHappyStar validation code?
The TellHappyStar validation code is a unique code you receive after completing the survey. You can redeem it at any participating Hardee’s or Carl’s Jr. for a free item like fries, a drink, or a sandwich.
Q5: How long is the TellHappyStar validation code valid?
The validation code is valid for 14 days after you complete the survey. Make sure to use it before it expires.
Q6: Can I take the TellHappyStar survey more than once?
No. The survey is limited to once every 30 days per person. Also, each receipt can only be used once to enter the survey.
Q7: Who is not eligible for the TellHappyStar survey?
The following people cannot participate:
- Hardee’s or Carl’s Jr. employees
- Family members of employees
- People under 18 years of age
- Residents outside the United States
Q8: Is the TellHappyStar survey available in Spanish?
Yes. When you visit www.tellhappystar.com, you can switch the language from English to Spanish by clicking the language option on the homepage.
Q9: Can I combine my TellHappyStar coupon with other offers?
No. The TellHappyStar validation code cannot be combined with any other coupons, discounts, or promotional offers at Hardee’s or Carl’s Jr.
Q10: What if my TellHappyStar validation code is not working?
Make sure the code is within the 14-day validity period and that you are visiting a participating location. If the problem continues, contact Hardee’s customer service at (410) 760-3241 for assistance.
Final Words
We hope this TellHappyStar FAQ answered all your questions. For more details, visit the official survey website at www.tellhappystar.com and share your feedback to claim your free reward today.